Customer Support

You have questions. We have answers.


Our customer support center is fully staffed with personnel having specific knowledge and skills associated with Cyl-Sonic system operations, such as electrical, mechanical, PLC, and oversight. Each staff member has been cross-trained to deal with your potential system problems. We handle:

  • Evaluating system performance in order to diagnose system operating functions and parameters
  • Troubleshooting equipment for diagnoses of potential electrical and mechanical problems

If the troubleshooting and problem diagnosis identify an issue that requires further investigation, your problem will be referred to the appropriate Cyl-Sonic customer support expert for resolution.

In addition, we can quickly research your customization requests in our testing lab.

Please contact Travis Couts or Joe Bizarro with your questions.

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Call Us: 203-438-9696